Returns and Refunds

Our Returns Policy:

We offer exchange's on all products within 14 days of the item(s) being delivered. To be eligible for an exchange:


  1. Item(s) have to be initiated for exchange within 14 days of their date of pick up / delivery.
  2. Item(s) have to be initiated for exchange prior to installation / altering of hanging fittings.
  3. Item(s) must be in original condition, with all of their original packaging.


To initiate an exchange, please contact us here with the following details:


  • Your order number / full name
  • The item you wish to return
  • The item you wish to exchange it for (or if you would prefer a store credit)


* Please note: all exchange's are subject to relevant delivery costs.


We do not offer refunds for change of mind, though in rare cases where there is a major problem (as outlined in Australian Consumer Law) a refund will be gladly offered.


For more information about returns, see our Terms and Conditions, or contact us here.